FAQ´s

1. If I have a previous illness (preexisting) I can use the services of SEGUNDA OPINION S.A.S?

Yes, for second opinion services, no matter the pre-existing.

 

2. What is required to access the services of SEGUNDA OPINION S.A.S?

To access the services required to be insured through a company that offers this benefit such as Bolivar insurance and Coomeva Solidarity Fund.
If you purchased the service must make a request through our website under “Contact us” section in the top left of the screen. One representative of SEGUNDA OPINION S.A.S will contact you within the next few hours.
The site also offers the following links through which you can ask questions or make request:

 

 

3. How many times I can request a second opinion?

There is no limit, you can apply as often as you required it, provided that it is a serious disease and has been seen by a specialist and because of what he/she said (diagnosis and treatment to follow) continues with serious doubts.

 

4. How I can communicate with SEGUNDA OPINION S.A.S?

  • Entering the website under “Contac us”
  • A skype user: segunda_opinion
  • Through the website chat
  • Calling 8051749 in Bogotá

 

5. When it is useful to a Second Opinion?

A second opinion is useful in a wide range of ailments. It is helpful if the treating doctor or the patient feel that the diagnosis or treatment advice raises questions and/or requires support from a specialist or sub-specialist expertise that can help clarify the situation or support. By way of example below is a list of conditions or diseases in which a second opinion is useful:

  • Any Amputation
  • Any Potentially Deadly Disease
  • Benign Brain Tumor
  • Cancer
  • Cardiovascular Disease
  • Coma
  • Severe burns
  • Organ transplant
  • Severe trauma
  • Multiple Sclerosis
  • Neurodegenerative diseases
  • Paralysis
  • Stroke
  • Sudden blindness secondary to illness